Privacy Policy

Privacy Policy

This Privacy Policy document outlines the types of information that are collected and recorded by VISTAS Infrastructure and how we utilize it.

If you have further questions or require additional information about our Privacy Policy, feel free to reach out to us at info@vistasinfra.com.

This Privacy Policy applies exclusively to our online activities and is relevant for visitors interacting with our website regarding the information they share and/or collect with VISTAS Infrastructure. This policy does not apply to information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The specific personal information requested, and the reasons for requesting it, will be made clear at the point of data collection.

If you contact us directly, we may collect additional information, including your name, email address, phone number, the contents of your message and/or attachments, and any other information you may choose to provide.

When you register for an account, we may ask for contact information, such as your name, company name, address, email address, and phone number.

How We Use Your Information

We use the information we collect in several ways, including:

  • Operating and maintaining our website
  • Improving, personalizing, and expanding our website
  • Understanding and analyzing how you use our website
  • Developing new products, services, features, and functionality
  • Communicating with you, directly or through our partners, for customer service, updates, marketing, and promotional purposes
  • Sending emails
  • Detecting and preventing fraud

Log Files

VISTAS Infrastructure follows a standard procedure for log file usage, which logs visitors when they access our website. These files may collect internet protocol (IP) addresses, browser types, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly click counts. None of this information links to anything personally identifiable. The purpose of this information is to analyze trends, administer the site, monitor user movements, and collect demographic data.

Advertising Partners Privacy Policies

Our advertising partners may use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on the VISTAS Infrastructure website, which are sent directly to your browser. When this occurs, your IP address is automatically received. These technologies measure the effectiveness of advertising campaigns and personalize the advertising content that you see on websites.

Please note that VISTAS Infrastructure has no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies

VISTAS Infrastructure’s Privacy Policy does not apply to other advertisers or websites. We advise you to review the respective Privacy Policies of third-party ad servers for detailed information, including opt-out options.

California Consumer Privacy Act (CCPA) Privacy Rights

Under the CCPA, California consumers are entitled to the following rights:

Request disclosure of categories and specific pieces of personal data collected about them.
Request deletion of personal data.
Request that a business that sells personal data not sell their personal information.
If you submit a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Data Protection Rights

We are committed to ensuring you are fully aware of all your data protection rights. Each user is entitled to the following:

The right to access – Request copies of your personal data (a small fee may apply).
The right to rectification – Request correction of inaccurate or incomplete information.
The right to erasure – Request deletion of your personal data, under certain conditions.
The right to restrict processing – Request restricted processing of your personal data, under certain conditions.
The right to object to processing – Object to processing of your personal data, under certain conditions.
The right to data portability – Request data transfer to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond. Please contact us if you wish to exercise any of these rights.

Children's Information

Protecting children’s online privacy is especially important. VISTAS Infrastructure does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you believe your child provided this type of information on our website, please contact us, and we will promptly remove such information from our records.

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Elevating National Infrastructure Security: Three Years of Managed OT SOC Excellence

The Challenge

KAHRAMAA operates Qatar’s most critical infrastructure—water reservoir pumping stations, electricity substations, and national control centers serving millions of citizens. With an evolving threat landscape targeting utilities worldwide, KAHRAMAA needed to uplift OT cybersecurity maturity and build operational resilience while maintaining uninterrupted service delivery.
The organization required compliance with IEC 62443 and Qatar Cyber Security standards, but lacked the specialized resources and 24×7 operational capability to protect distributed assets across seven major utility sites.LREDC needed to protect critical OT infrastructure powering Lusail City—utility tunnels, SCADA networks, parking systems, waste collection plants, and pump stations—while achieving compliance with Qatar 2022 Cyber Security Framework and international standards (IEC 62443, ISO 27001, NIST 800-82).

Traditional security approaches couldn’t address the unique demands of 24×7 OT environments where any disruption impacts thousands of residents.

Our Solution

Vistas Infrastructure deployed a comprehensive Managed OT Security Operations Center delivering three years of continuous security operations for Qatar’s critical utility infrastructure.

Centralized SOC Infrastructure

  • Splunk SIEM for advanced threat correlation and analytics
  • Supermicro servers with enterprise-grade compute capacity
  • Cisco Nexus switching infrastructure for secure connectivity
  • Secure MPLS connectivity across seven distributed utility sites

Security & Monitoring Platform

  • SentinelOne EDR for endpoint threat detection and response
  • Tenable vulnerability management and continuous assessment
  • Asset discovery and network mapping platforms
  • Cisco Firepower next-generation firewalls
  • Dedicated operator workstations with hardened configurations

Managed Services Delivery

  • 24×7 SOC operations by certified OT security analysts
  • Continuous threat detection, analysis, and incident response
  • Proactive vulnerability and patch management
  • Log analysis and security event correlation
  • Regular compliance assessments and audit support
  • Device hardening and security policy enforcement
  • Onsite L1/L2 technical support
  • Bi-annual risk reviews and performance optimization
  • Continuous technology updates and staff training

The Results

Three Years of Continuous Operations

Fixed-rate managed services delivering predictable outcomes and budget certainty

Seven Sites Protected

Comprehensive monitoring across water, electricity, and control center infrastructure

100% IEC 62443 Compliance

Audit-ready documentation and regulatory alignment maintained throughout engagement

Operational Excellence Achieved

Significantly reduced incident detection and response times protecting national infrastructure

Business Impact

Risk Mitigation

Enhanced incident detection and response capabilities improving operational continuity and protecting national critical infrastructure from cyber threats

Cost Predictability

Fixed-rate managed services eliminated unexpected project costs and technology refresh expenses, enabling focused investment in core utility operations

Compliance Assurance

Continuous audit readiness, comprehensive documentation, and regulatory alignment improving overall OT cyber maturity across the organization

Strategic Focus

KAHRAMAA resources freed to concentrate on core utility operations while Vistas Infrastructure assumed full responsibility for security outcomes and technology lifecycle management

Resilient Operations

Managed services framework ensuring technology, processes, and people consistently aligned to evolving business priorities and regulatory requirements

Why This Matters

This three-year engagement demonstrates Vistas Infrastructure’s ability to deliver sustained operational excellence in protecting critical national infrastructure. By combining specialized OT security expertise with enterprise-grade technology and a service-driven approach, we’ve enabled KAHRAMAA to maintain its safety-first mandate while building cyber resilience for the future.

Protect Your Critical Utility Infrastructure

Vistas Infrastructure brings deep OT security expertise, proven managed SOC methodologies, and unwavering operational discipline to protect water, power, and energy infrastructure that keeps nations running.
Contact Us to discuss your critical infrastructure security needs.

Contact us

Securing Smart City Infrastructure: Lusail City SOC

The Challenge

LREDC needed to protect critical OT infrastructure powering Lusail City—utility tunnels, SCADA networks, parking systems, waste collection plants, and pump stations—while achieving compliance with Qatar 2022 Cyber Security Framework and international standards (IEC 62443, ISO 27001, NIST 800-82).

Traditional security approaches couldn’t address the unique demands of 24×7 OT environments where any disruption impacts thousands of residents.

Our Solution

Vistas Infrastructure designed, built, and operated a 24×7 Managed OT Security Operations Center at the Lusail Command and Control Center.

SOC Infrastructure

  • Cisco UCS servers with VMware vSphere virtualization
  • Cisco Nexus & Catalyst switching infrastructure
  • Cisco Firepower firewalls with ISE integration
  • FortiSIEM for advanced security information and event management
  • Veeam backup and disaster recovery

Security & Analytics Platform

  • Fortinet FortiGate/ADC/Web Application Firewall with FortiGuard threat intelligence
  • Strikeready Security Operations Platform for orchestration
  • Cybereason EDR and Ivanti Endpoint protection
  • Tripwire IP360 vulnerability management
  • LiveAction Live NX network analytics
  • Zscaler cloud security
  • Forescout Eyeinspect for OT/ICS visibility
  •  

Field Deployment

  • Cisco industrial switches and routers (C1121/C1000/IE2000 series)
  • Fortinet FortiGate edge firewalls (201F/60F)
  • Distributed Forescout sensors for comprehensive asset visibility
  •  

Managed Services:

  • 24×7 SOC operations with SIRP ticketing and incident response
  • Threat intelligence correlation and automated alerting
  • Vulnerability scanning and patch management
  • Daily/weekly/quarterly compliance reporting
  • Technical training and knowledge transfer
  •  

The Results

99.99% SOC Availability

Zero security-related disruptions to critical city operations

Sub-15 Min Incident Detection

Proactive threat identification replacing reactive approaches

100% Compliance Achievement

Qatar 2022 Framework, IEC 62443, ISO 27001, NIST 800-82

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Seamless Handover

Trained LREDC team assuming full operations after one year

Business Impact

Operational Security

Real-time monitoring and immediate threat prevention supporting uninterrupted city services

Predictable Costs

Fixed pricing model enabling focused investment in core development objectives

Audit-Ready Compliance

Daily, weekly, and quarterly reporting maintaining regulatory alignment

Scalable Architecture

Built-in redundancy accommodating city expansion with minimal disruption

Ready to Secure Your Critical Infrastructure?

Vistas Infrastructure delivers specialized OT security, managed SOC services, and compliance expertise for smart cities, industrial facilities, and critical utilities.

Contact Us to discuss your security operations needs.

Contact us