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Elevating National Infrastructure Security: Three Years of Managed OT SOC Excellence

The Challenge

KAHRAMAA operates Qatar’s most critical infrastructure—water reservoir pumping stations, electricity substations, and national control centers serving millions of citizens. With an evolving threat landscape targeting utilities worldwide, KAHRAMAA needed to uplift OT cybersecurity maturity and build operational resilience while maintaining uninterrupted service delivery.
The organization required compliance with IEC 62443 and Qatar Cyber Security standards, but lacked the specialized resources and 24×7 operational capability to protect distributed assets across seven major utility sites.LREDC needed to protect critical OT infrastructure powering Lusail City—utility tunnels, SCADA networks, parking systems, waste collection plants, and pump stations—while achieving compliance with Qatar 2022 Cyber Security Framework and international standards (IEC 62443, ISO 27001, NIST 800-82).

Traditional security approaches couldn’t address the unique demands of 24×7 OT environments where any disruption impacts thousands of residents.

Our Solution

Vistas Infrastructure deployed a comprehensive Managed OT Security Operations Center delivering three years of continuous security operations for Qatar’s critical utility infrastructure.

Centralized SOC Infrastructure

  • Splunk SIEM for advanced threat correlation and analytics
  • Supermicro servers with enterprise-grade compute capacity
  • Cisco Nexus switching infrastructure for secure connectivity
  • Secure MPLS connectivity across seven distributed utility sites

Security & Monitoring Platform

  • SentinelOne EDR for endpoint threat detection and response
  • Tenable vulnerability management and continuous assessment
  • Asset discovery and network mapping platforms
  • Cisco Firepower next-generation firewalls
  • Dedicated operator workstations with hardened configurations

Managed Services Delivery

  • 24×7 SOC operations by certified OT security analysts
  • Continuous threat detection, analysis, and incident response
  • Proactive vulnerability and patch management
  • Log analysis and security event correlation
  • Regular compliance assessments and audit support
  • Device hardening and security policy enforcement
  • Onsite L1/L2 technical support
  • Bi-annual risk reviews and performance optimization
  • Continuous technology updates and staff training

The Results

Three Years of Continuous Operations

Fixed-rate managed services delivering predictable outcomes and budget certainty

Seven Sites Protected

Comprehensive monitoring across water, electricity, and control center infrastructure

100% IEC 62443 Compliance

Audit-ready documentation and regulatory alignment maintained throughout engagement

Operational Excellence Achieved

Significantly reduced incident detection and response times protecting national infrastructure

Business Impact

Risk Mitigation

Enhanced incident detection and response capabilities improving operational continuity and protecting national critical infrastructure from cyber threats

Cost Predictability

Fixed-rate managed services eliminated unexpected project costs and technology refresh expenses, enabling focused investment in core utility operations

Compliance Assurance

Continuous audit readiness, comprehensive documentation, and regulatory alignment improving overall OT cyber maturity across the organization

Strategic Focus

KAHRAMAA resources freed to concentrate on core utility operations while Vistas Infrastructure assumed full responsibility for security outcomes and technology lifecycle management

Resilient Operations

Managed services framework ensuring technology, processes, and people consistently aligned to evolving business priorities and regulatory requirements

Why This Matters

This three-year engagement demonstrates Vistas Infrastructure’s ability to deliver sustained operational excellence in protecting critical national infrastructure. By combining specialized OT security expertise with enterprise-grade technology and a service-driven approach, we’ve enabled KAHRAMAA to maintain its safety-first mandate while building cyber resilience for the future.

Protect Your Critical Utility Infrastructure

Vistas Infrastructure brings deep OT security expertise, proven managed SOC methodologies, and unwavering operational discipline to protect water, power, and energy infrastructure that keeps nations running.
Contact Us to discuss your critical infrastructure security needs.

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Securing Smart City Infrastructure: Lusail City SOC

The Challenge

LREDC needed to protect critical OT infrastructure powering Lusail City—utility tunnels, SCADA networks, parking systems, waste collection plants, and pump stations—while achieving compliance with Qatar 2022 Cyber Security Framework and international standards (IEC 62443, ISO 27001, NIST 800-82).

Traditional security approaches couldn’t address the unique demands of 24×7 OT environments where any disruption impacts thousands of residents.

Our Solution

Vistas Infrastructure designed, built, and operated a 24×7 Managed OT Security Operations Center at the Lusail Command and Control Center.

SOC Infrastructure

  • Cisco UCS servers with VMware vSphere virtualization
  • Cisco Nexus & Catalyst switching infrastructure
  • Cisco Firepower firewalls with ISE integration
  • FortiSIEM for advanced security information and event management
  • Veeam backup and disaster recovery

Security & Analytics Platform

  • Fortinet FortiGate/ADC/Web Application Firewall with FortiGuard threat intelligence
  • Strikeready Security Operations Platform for orchestration
  • Cybereason EDR and Ivanti Endpoint protection
  • Tripwire IP360 vulnerability management
  • LiveAction Live NX network analytics
  • Zscaler cloud security
  • Forescout Eyeinspect for OT/ICS visibility
  •  

Field Deployment

  • Cisco industrial switches and routers (C1121/C1000/IE2000 series)
  • Fortinet FortiGate edge firewalls (201F/60F)
  • Distributed Forescout sensors for comprehensive asset visibility
  •  

Managed Services:

  • 24×7 SOC operations with SIRP ticketing and incident response
  • Threat intelligence correlation and automated alerting
  • Vulnerability scanning and patch management
  • Daily/weekly/quarterly compliance reporting
  • Technical training and knowledge transfer
  •  

The Results

99.99% SOC Availability

Zero security-related disruptions to critical city operations

Sub-15 Min Incident Detection

Proactive threat identification replacing reactive approaches

100% Compliance Achievement

Qatar 2022 Framework, IEC 62443, ISO 27001, NIST 800-82

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Seamless Handover

Trained LREDC team assuming full operations after one year

Business Impact

Operational Security

Real-time monitoring and immediate threat prevention supporting uninterrupted city services

Predictable Costs

Fixed pricing model enabling focused investment in core development objectives

Audit-Ready Compliance

Daily, weekly, and quarterly reporting maintaining regulatory alignment

Scalable Architecture

Built-in redundancy accommodating city expansion with minimal disruption

Ready to Secure Your Critical Infrastructure?

Vistas Infrastructure delivers specialized OT security, managed SOC services, and compliance expertise for smart cities, industrial facilities, and critical utilities.

Contact Us to discuss your security operations needs.

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